FAQs

How long does it take to ship? Please see our shipping policy here. 

Can I pick up my order in person? Unfortunately, all orders made via the website must be shipped. 

Do you offer yarn support for designers? Yes, please fill out the contact form or email us at peninsulayarn@gmail.com.

Do you offer wholesale? Yes, please fill out the contact form or email us at peninsulayarn@gmail.com. 

Do you accept returns?  Please see our return policy here.

Do you offer yarn winding?  At this time, we do not offer yarn winding services.

Where is the yarn from? Are any animals harmed? All our yarns are ethically sourced. The Blue Faced Leicester wool is sourced from small farms across the UK, where it is scoured then Superwash treated. Merino fibers are from various sources in Peru, Argentina, and Uruguay– not Australia (to avoid mulesing concerns)– and our provider certifies that none of our merino is sourced from farms practicing mulesing. 

What do you use to dye your yarn?  All our yarn is hand-dyed in our home studio/garage using professional acid dyes.  The term “acid dye” means acid is used to lower the PH of the water & the combination of hot water and acid permanently fixes color to the yarn.  We use either vinegar or food-grade citric acid, depending on the fiber.  We strive to minimize impact of our dye processes with a careful eye to minimize water consumption & potential impacts to the environment by the dyeing process.   

How should I care for my projects made with Peninsula Yarn? We recommend hand washing all items in cool water with a gentle detergent and laying flat to dry. Superwash wools may be washed in a machine, but we still recommend hand-wash when possible (yarns are distinguished as Superwash or Non-Superwash on the website). ALWAYS air dry!

 

If your question isn't addressed here, please contact me at peninsulayarn@gmail.com or via the contact form.